Shipping & Delivery Policy
Effective Date: September 2026 • Bawa Oil Depot (Estd. 1957)
1. Dispatch Origin & Shop Pickup
All shipments originate directly from our authentic family shop: Shop No. 24, Borimollah, Khara Tank Road, Bhendi Bazaar, Mumbai - 400003.
Store Counter Pickup (Free): Mumbai customers may choose "Store Pickup" during checkout. Your order is packed fresh and kept ready for collection during shop hours (10:00 AM – 9:00 PM, all days of the week).
2. Delivery Timelines & Coverage
- Mumbai Metropolitan Region (MMR): Orders placed before 2:00 PM are typically dispatched on the same day and delivered within 24 to 48 hours.
- Maharashtra & Western India: Delivery within 2 to 4 business days.
- Rest of India (Metro & Major Cities): Delivery within 4 to 6 business days via air/express road couriers.
- Remote Locations & Regional Hubs: Delivery within 5 to 8 business days depending on local postal accessibility.
3. Food-Grade Leak-Proof Packaging
We take packaging hygiene and safety very seriously:
- Our signature transparent food-grade plastic jars are induction-sealed at the mouth to eliminate leakage.
- Each jar is wrapped in multi-layer shock-absorbent bubble wrap and placed in heavy corrugated courier boxes.
- Fragile seals and tamper-evident outer tape protect your parcel throughout transit.
4. Live Courier Tracking
As soon as your parcel is handed over to our courier partners (Delhivery, Shiprocket, Blue Dart, or India Post Speed Post), you will receive:
- An SMS and WhatsApp notification with your live Courier AWB Tracking number.
- Direct live tracking on our website at bawaoil.com/track-order using your mobile number and order ID.
5. Shipping Charges
Shipping charges, if applicable, are calculated transparently at checkout based on total weight and delivery pincode before payment is made. Any free delivery promotional thresholds are clearly displayed on the store banner.
Shipping Help & Support
Have a question about an in-transit parcel or special delivery instructions?
Helpline: +91 98200 12345 • WhatsApp: +91 98200 12345 • Email: orders@bawaoil.com